IBM Installation Manager and IBM Packaging Utility GUI crashes while advancing through wizard screens on recent updates of RHEL 6<\/p>\n
roblem(Abstract)
\nThe IBM Installation Manager and IBM Packaging Utility GUI crashes on RHEL 6 updates 5 and 6 during the installation of a product and while advancing through the wizard screens.
\nSymptom
\nThe GUI crashes and a JVM termination window pops up with the following text:<\/p>\n
JVM terminated. Exit code=1
\n\/opt\/IBM\/InstallationManager\/eclipse\/jre_7.0.0.sr6_20131213_1238\/
\njre\/bin\/java
\n-Xms40m
\n-Xmx512m<\/p>\n
Cause
\nAn Eclipse defect, tracked here https:\/\/bugs.eclipse.org\/bugs\/show_bug.cgi?id=441705, causes the crash.
\nAccording to the Eclipse bug description, the crash occurs only on Linux systems where the GTK version is “2.24” or higher and the “cairo” library’s version is lower then “1.9.4”.
\nTo verify that this is indeed the cause for the crash, execute:<\/p>\n
$ rpm -q gtk2
\nExample output:<\/p>\n
gtk2-2.24.23-6.el6.s390x
\ngtk2-2.24.23-6.el6.s390<\/p>\n
$ rpm -q cairo
\nExample output:<\/p>\n
cairo-1.8.8-3.1.el6.s390x
\ncairo-1.8.8-3.1.el6.s390
\nResolving the problem
\nTo workaround the issue, upgrade the “cairo” library.
\nDownload a version of the cairo library that is at least “1.9.4”
\nx86 64-bit example: ftp:\/\/fr2.rpmfind.net\/linux\/sourceforge\/f\/fu\/fuduntu-el\/el6\/current\/TESTING\/RPMS\/cairo-1.10.2-3.el6.x86_64.rpm and execute:<\/p>\n
rpm -U cairo-1.10.2-3.el6.x86_64.rpm<\/p>\n
x86 32-bit example: ftp:\/\/fr2.rpmfind.net\/linux\/sourceforge\/f\/fu\/fuduntu-el\/el6\/current\/TESTING\/RPMS\/cairo-1.10.2-3.el6.i686.rpm and execute:<\/p>\n
rpm -U cairo-1.10.2-3.el6.i686.rpm<\/p>\n
Another option is to not run the Installation Manager in GUI mode but in Command-line, Console or Web UI mode.<\/p>\n","protected":false},"excerpt":{"rendered":"
IBM Installation Manager and IBM Packaging Utility GUI crashes while advancing through wizard screens on recent updates of RHEL 6<\/p>\n
roblem(Abstract) The IBM Installation Manager and IBM Packaging Utility GUI crashes on RHEL 6 updates 5 and 6 during the installation of a product and while advancing through the wizard screens. Symptom The GUI crashes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"_links":{"self":[{"href":"https:\/\/mohan.sg\/index.php?rest_route=\/wp\/v2\/posts\/4289"}],"collection":[{"href":"https:\/\/mohan.sg\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mohan.sg\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mohan.sg\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mohan.sg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4289"}],"version-history":[{"count":1,"href":"https:\/\/mohan.sg\/index.php?rest_route=\/wp\/v2\/posts\/4289\/revisions"}],"predecessor-version":[{"id":4290,"href":"https:\/\/mohan.sg\/index.php?rest_route=\/wp\/v2\/posts\/4289\/revisions\/4290"}],"wp:attachment":[{"href":"https:\/\/mohan.sg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mohan.sg\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mohan.sg\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}